On this page: How to use it
For workspaces · How-to
Vocabulary
Words transcription should recognise for this workspace.
In your console:
/console/settings/vocabularyHow to use it
- Add the product words and the names you hear on calls.
- Save.
- Your assistant can create, edit, copy or delete a set and pick the default (
create_vocabulary_set,update_vocabulary_set,copy_vocabulary_set,delete_vocabulary_set,set_default_vocabulary_set). It shows you the change first and saves only when you confirm.
Common problems
Transcripts miss a name. Add it here. It applies to calls after you save.