InboundXWorkspace help

On this page: How to use it

For workspaces · How-to

Notification types

Which notices exist, and which ones people can turn off.

In your console: /console/settings/notifications

How to use it

  • Turn a type off if you do not want it sent.
  • The owner's assistant can turn support alert emails on or off and set who gets them (set_support_alerts). It shows you the change first and saves only when you confirm.

Common problems

An agent still gets a notice you turned off. They may have turned their own copy on. Check their Settings.

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