On this page: How to use it
For workspaces · How-to
Call logs
Every finished call, with the transcript, the recording and the billing result.
In your console:
/console/call-logsHow to use it
- Filter and open a call.
- A force bill is a money action. Your connected assistant can only prepare one: it gives you a link to a confirm page here, and nothing is charged until you press the button there. A force bill prepared this way never posts the conversion. The link works once and lasts 24 hours.
Common problems
The transcript is missing. It can arrive a little late. Refresh. If it stays empty, the call had no speech.