On this page: How to use it
For workspaces · How-to
Identity
See who still has to finish identity verification, and decide checks that need a person.
In your console:
/console/kycHow to use it
- Open a person to see their standing.
- A check that comes back In review or Declined waits under "Needs a decision". Each card shows which checks passed and any warnings in plain words. It does not show the ID photo or the selfie.
- Press "Rule on this", add a note, then "Clear this person" to clear them so they can go live, or "Reject" to keep them blocked.
- The owner can rule on a check. A manager can when they have the Identity or Users page.
Common problems
They are blocked from going live. Identity verification is still required. If their check is In review or Declined, rule on it under "Needs a decision".