InboundXWorkspace help

On this page: How to use it

For workspaces · How-to

Leaderboard

Choose whether agents see a leaderboard and can share cards of their sales.

In your console: /console/settings/leaderboard

How to use it

  • Switch the leaderboard on to show agents today, this week and this month, ranked by policies sold.
  • Switch premium on only if agents may see annual premium on the board and on cards.
  • Switch share cards on to let agents make a card from a sold call or from their rank.
  • For each agency, pick main board and its own board, its own board only, or hidden.
  • The owner's assistant can flip these switches (set_leaderboard_switch) and set an agency's leaderboard view (set_agency_leaderboard_mode). It shows you the change first and saves only when you confirm.

Common problems

An agent cannot see the leaderboard. The leaderboard is off, or their agency is set to hidden.

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