On this page: How to use it
For workspaces · How-to
Payments
The payment processor you connect so agents can add money. Credentials stay on this page.
In your console:
/console/settings/paymentsHow to use it
- Choose the processor and enter the keys the page asks for.
- Save. An assistant can tell you which processor is connected. It cannot see or change the keys.
Common problems
Agents cannot top up. No processor is connected, or the keys were rejected.
Processing fee
Only the workspace owner can set the percentage (0–10%, two decimals) and an optional fixed dollar amount. Both default to zero, including existing workspaces after migration 0262. Set both to zero to charge agents exactly the amount they choose. The fee is added to the card charge; the chosen amount is credited to the wallet. Changes apply to new payments. The audit log records each change. Platform subscription and call-balance billing are separate.