Connect TrackDrive · InboundX docs

Dial our number

In TrackDrive, add InboundX as a target that sends calls to this phone number. Every call you send to it reaches us; there's no ping.

Our phone number

BUYER_PHONE_NUMBER

This one is a sample. Copy yours from your setup message or the portal's Setup page.

From TrackDrive's documentation Quoted as the platform documents it.

Where to add a number targetDocumented: Campaigns → Buyers → Add Buyer → Create Buyer; after creation attach the buyer through the offer Call Flow.
The number fieldDocumented: Number

Campaigns › Buyers › Add Buyer › Create Buyer

Name

InboundX

Number

BUYER_PHONE_NUMBER

Illustration: the menu path is from TrackDrive's documentation; the screen may look different.

Keep the caller's own number

This is our requirement: the call must reach our number with the caller's own number as the caller ID. We tell calls apart by that number, so your own number, or a hidden one, won't work.

Not confirmed for TrackDrive. Where this goes in TrackDrive's screens isn't documented. What its documentation does say is below; confirm the screen with TrackDrive.

From TrackDrive's documentation Quoted as the platform documents it.

The caller's number on a forwarded callDocumented: On DID forwarding, the consumer caller ID is presented as the calling number.
Passing the caller ID throughDocumented: api_field: display_caller_id_typechoices: display_caller_id, display_fake_caller_id, display_trackdrive_number_idreplacement_number_field: display_trackdrive_number_id

Count the call after the buffer

This campaign pays on the buffer: a call counts once it lasts long enough. On the target that dials our number, set the minimum call duration to the seconds below. No postback is needed: the call's length is the conversion.

Seconds the call must last

From TrackDrive's documentation Quoted as the platform documents it.

Where the call length is setCheck in your platform: Campaigns → Buyers → edit buyer → Conversion Settings → + New Conversion Criteria (or Edit) → Save.
The call-length settingsNot confirmed: confirm with TrackDrive
The call length through its APIDocumented: buyer_field: buyer_conversions_schedulenested_field: buyer_conversions_attributesthreshold: durationcurrent_timeframe_threshold: current_conversion_duration

Campaigns › Buyers › edit buyer › Conversion Settings › + New Conversion Criteria › Save

Duration

Illustration: the menu path is from a TrackDrive guide that is not reviewed yet. Check it in your platform.

Test my setup

A number has no ping to test. Make one real test call:

Tell your buyer when you're ready, so they can watch the first call arrive.
Send one real call through TrackDrive to our number.
Check the call in your portal's call log. When it pays, check the conversion reached your platform.