Connect CallGrid · InboundX docs

Dial our number

In CallGrid, add InboundX as a target that sends calls to this phone number. Every call you send to it reaches us; there's no ping.

Our phone number

BUYER_PHONE_NUMBER

This one is a sample. Copy yours from your setup message or the portal's Setup page.

From CallGrid's documentation Quoted as the platform documents it.

Where to add a number targetDocumented: Buyers → Destinations → New Destination; choose Static destination for fixed routing and the Static Number phone option.
The number fieldNot confirmed: confirm with CallGrid

Buyers › Destinations › New Destination

Name

InboundX

Number

BUYER_PHONE_NUMBER

Illustration: the menu path is from CallGrid's documentation; the screen may look different.

Keep the caller's own number

This is our requirement: the call must reach our number with the caller's own number as the caller ID. We tell calls apart by that number, so your own number, or a hidden one, won't work.

Not confirmed for CallGrid. Where CallGrid sets the caller ID on a call to a number isn't confirmed. Confirm with CallGrid that it passes the caller's own number through.

From CallGrid's documentation Quoted as the platform documents it.

The caller's number on a forwarded callNot confirmed: confirm with CallGrid
Passing the caller ID throughNot confirmed: confirm with CallGrid

Count the call after the buffer

This campaign pays on the buffer: a call counts once it lasts long enough. On the target that dials our number, set the minimum call duration to the seconds below. No postback is needed: the call's length is the conversion.

Seconds the call must last

From CallGrid's documentation Quoted as the platform documents it.

Where the call length is setCheck in your platform: Destination settings → Revenue Settings. The public guide describes duration qualification; its embedded screenshot labels the selector Billable Type.
The call-length settingsCheck in your platform: prose_selector: Conversion Type: Durationscreenshot_selector: Billable Type: DurationDuration Start: Connectprose_threshold: Duration Seconds

Destination settings › Revenue Settings

Duration

Illustration: the menu path is from a CallGrid guide that is not reviewed yet. Check it in your platform.

Test my setup

A number has no ping to test. Make one real test call:

Tell your buyer when you're ready, so they can watch the first call arrive.
Send one real call through CallGrid to our number.
Check the call in your portal's call log. When it pays, check the conversion reached your platform.